Managed operations

Managed operations, run for you.

Monitoring, firmware lifecycle, Smartnet, and change windows, run for you on a fixed term, so the Cisco network stays healthy without adding headcount.

Proactive monitoring and alerting
Planned change windows and firmware lifecycle
Smartnet alignment and response SLAs
The problem we solve

After turn-up, someone has to run the network. Uniqcli operates it for you on a fixed term: proactive monitoring, planned change windows, firmware lifecycle, Smartnet alignment, and response SLAs, so your team gets a supported network instead of a maintenance backlog.

What managed operations covers

01

Monitoring & alerting

Catalyst Center and Meraki dashboards with proactive alerting and triage.

02

Change windows

Planned maintenance, firmware lifecycle, and rollback plans on a schedule.

03

Support & SLAs

Smartnet alignment, support term, and response SLAs matched to your environment.

04

Health reviews

Quarterly reviews, capacity planning, and tuning so the network keeps pace.

How managed operations works

STEP 01

Onboard

We inventory the estate, connect monitoring, and agree SLAs and change-window cadence.

Onboard
STEP 02

Monitor

Proactive alerting and triage catch issues before they become outages.

Monitor
STEP 03

Maintain

Firmware lifecycle and planned changes run in scheduled windows with rollback ready.

Maintain
STEP 04

Review

Quarterly health reviews keep capacity, security, and performance on track.

Review
What you get

Deliverables

  • Monitoring & proactive alerting
  • Scheduled change windows & firmware lifecycle
  • Smartnet alignment & response SLAs
  • Quarterly health & capacity reviews
24×7×4
Smartnet alignment
Fixed-term
Predictable operations
Proactive
Monitoring & alerting

In the field

Frequently asked

What does managed operations include?

Proactive monitoring, planned change windows, firmware lifecycle, Smartnet alignment, response SLAs, and quarterly health reviews on a fixed term.

Do we keep admin access to our network?

Yes. We operate alongside your team. Access and responsibilities are agreed during onboarding.

Is this tied to a specific support term?

Operations are delivered on a fixed term and aligned to your Smartnet coverage and SLAs.

Ready to scope managed operations?

Build an instant estimate, or send drawings, an RFP, or a BOM for a TAA compliant, Cisco-validated quote.