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Cisco MR20-HW End of Life & End of Support

Cisco Meraki MR20 Cloud Managed Access Point

Supported through Jun 13, 2028

The MR20 was Meraki's entry-level compact 802.11ac Wave 2 access point for basic-density deployments, with end-of-sale June 1, 2023 and support running to June 13, 2028. The Wi-Fi 6 MR28 is the direct replacement, keeping the same entry-tier positioning. It is the straightforward refresh path for small offices and branch closets still on MR20 hardware.

Cisco MR20-HW lifecycle milestone dates

End-of-Sale Date
Jun 1, 2023
Last Date of Support (LDoS)
Jun 13, 2028

Dates per Cisco’s official End-of-Sale/End-of-Life bulletin. Verify against your support contract before acting.

Running past End-of-Sale or Last Date of Support means no new Cisco TAC, hardware replacement, or security fixes. Uniqcli, an authorized Cisco partner, scopes a like-for-like or better replacement, confirms TAA compliance, accepts the Government Purchase Card (GPC), and plans a low-risk cutover.

Upgrade or extend support on your schedule

Tell us what you run and a Cisco Solutions Specialist will map the replacement or support path with TAA-compliant, GPC-payable options. No obligation.

Authorized Cisco partner · TAA-compliant options · GPC accepted.

Prefer to keep it running? Renew SmartNet / support instead →

Replacement backordered or budget not ready? See extended support options →

Not sure this is your exact unit? Look it up by serial number →

Frequently asked questions

When is the Cisco MR20-HW end of life?

Cisco announced End-of-Sale for the MR20-HW effective Jun 1, 2023. The Last Date of Support (LDoS) is Jun 13, 2028, after which Cisco no longer provides support. Check the milestone dates on this page and plan your refresh accordingly.

What replaces the Cisco MR20-HW?

Cisco's recommended migration is the Cisco Meraki MR28 Wi-Fi 6 Access Point. Uniqcli, an authorized Cisco partner, can quote the replacement TAA-compliant and GPC-payable, and help plan the cutover.

Can I still get support for the MR20-HW?

Yes, until the Last Date of Support (Jun 13, 2028) with an active SmartNet/Solution Support contract. After LDoS, independent third-party maintenance can extend hardware coverage. Uniqcli can review your install base, confirm coverage, and quote extended support or a refresh side by side.